Coupon Code: FT68LD435 Copy Code

+44 1905 773776

Mon-Sat 9am-9pm GMT
support@backstagerockstar.com

Shipping and Delivery

SHIPPING - All orders are processed and despatched within 36 hours - they usually leave our office next day Monday to Friday.
Orders placed after 1pm on Friday will be despatched on Monday.

NB - Special Order Items are despatched directly from our supplier and will take an additional 2 weeks to arrive

UK ORDERS
FREE SHIPPING - Royal Mail 7 Days delivery no tracking

UK FREE SHIPPING orders are handled by the Royal Mail.
This service is not trackable.

COURIER 24 - 48 Hours - Yodel Fully Tracked (usually next day)
NEXT DAY BY 1PM - DHL tracked - Order must be placed before 2pm

EUROPEAN ORDERS (EU)
FREE SHIPPING - Postal Service 10 - 25 days no tracking
COURIER - Norsk 4 - 7 days fully tracked and insured

***INTERNATIONAL ORDERS OUTSIDE THE EU***

Your order may be subject to Import Duty and Taxes. These charges vary according to country so please check this as you WILL BE RESPONSIBLE for any Importation costs. USA customers pay no duty on items less than $800 in value. Canada only allows $20 so please check in advance!!

USA ORDERS
FREE SHIPPING - USPS Mail 10 - 30 days no tracking
USPS Parcel - 5 - 7 days fully tracked and insured

CANADA ORDERS
FREE SHIPPING***- Canada Post 10 - 30 days - very unreliable service
DHL COURIER - 3 - 4 days door to door fully insured

***We take NO RESPONSIBILITY for FREE SHIPPING orders to Canada. We will provide proof of sending with this service but will not replace undelivered items. You will have to pursue your claim with Canada Post.

We're very sorry but we cannot compensate for the ineptitude of Canada Post (and Tony is a Canadian!). WE STRONGLY SUGGEST using a tracked service!.  Even easier, buy 2 items or more and WE'll COVER THE COST!

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