Shipping and Delivery
SHIPPING - All orders are processed and despatched within 36 hours - they usually leave our office next day Monday to Friday.
Orders placed after 1pm on Friday will be despatched on Monday.
NB - Special Order Items are despatched directly from our supplier and will take an additional 2 weeks to arrive
FREE SHIPPING - UK Mail 4 Days delivery no tracking
UK FREE SHIPPING orders are handled partly by UK Mail and then handed over to the local Royal Mail service closer to you.
This service is not trackable. If you have clicked on the consignment number then the signature you see is that of a Royal Mail employee confirming the handover of your item. This means that your order is with you Royal Mail local depot and should reach you very soon.
COURIER 24 - 48 Hours - UK Mail Fully Tracked (usually next day)
NEXT DAY BY 1PM - Order must be placed before 2pm
FREE SHIPPING - Postal Service 10 - 25 days no tracking
COURIER - DPD 4 - 7 days fully tracked and insured
FREE SHIPPING - USPS Mail 10 - 30 days no tracking
DPD COURIER - 7 days fully tracked and insured
DHL COURIER - 3 days door to door fully insured
FREE SHIPPING***- Canada Post 10 - 30 days - very unreliable service
DHL COURIER - 3 - 4 days door to door fully insured
***We take NO RESPONSIBILITY for FREE SHIPPING orders to Canada. We will provide proof of sending with this service but will not replace undelivered items. You will have to pursue your claim with Canada Post.
We're very sorry but we cannot compensate for the ineptitude of Canada Post (and Tony is a Canadian!). WE STRONGLY SUGGEST using a tracked service!. Even easier, buy 2 items or more and WE'll COVER THE COST!